Welcome to MAHBAKH LUXE Private Limited.
By accessing or using our website www.mahbakhluxe.store and purchasing our products or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or making any purchase.
1. Company Information
MAHBAKH LUXE Private Limited
Registered Office: P-110 BAKRAHAT ROAD, JOKA LP-134/23, Amgachi, Bishnupur - I, South 24 Parganas- 700104, West Bengal
CIN: U47912WB2025PTC281326
Email: wellnessmattersprivatelimited@gmail.com
Phone: 9830158000
2. Use of the Website
You must be at least 18 years old to use our website or make a purchase.
You agree not to misuse the website or engage in any unlawful activities.
All information you provide during registration or purchase must be accurate and complete.
We reserve the right to restrict or terminate access to our site if we believe any misuse or violation of these terms has occurred.
3. Product Information
We deal in lab-grown diamonds and jewellery, and all products are described and displayed as accurately as possible.
Slight variations in color, design, or size may occur due to screen differences or manufacturing processes.
MAHBAKH LUXE reserves the right to modify product details, specifications, and pricing without prior notice.
4. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR) and are inclusive/exclusive of GST (as applicable).
We accept payments through secure online gateways.
Orders will be processed only after full payment confirmation.
In case of any pricing error, the company reserves the right to cancel the order and issue a full refund.
5. Order Confirmation
Once your order is placed successfully, you will receive a confirmation email or message with order details.
Orders are subject to availability. In the event an item is out of stock, we will inform you and offer an alternative or refund.
6. Shipping and Delivery
We offer nationwide shipping across India.
Delivery times may vary based on location and product type.
Once shipped, you will receive a tracking ID.
MAHBAKH LUXE will not be liable for delays due to courier, customs, or unforeseen events.
7. Returns, Replacement, and Refund Policy
Products can be returned or replaced only in case of manufacturing defects or damage during delivery.
The customer must notify us within 48 hours of delivery with clear photos or video proof.
Customized or engraved jewellery is non-returnable and non-refundable.
Refunds (if applicable) will be initiated after inspection and will reflect in your account within 7–10 business days.
8. Warranty and Authenticity
All our lab-grown diamonds are certified and accompanied by authenticity certificates.
Jewellery carries 1-year manufacturing warranty against defects.
Warranty does not cover damage due to misuse, accidents, or wear and tear.
9. Intellectual Property
All content on this website, including text, images, logos, and product designs, are the intellectual property of MAHBAKH LUXE Private Limited.
Unauthorized copying, reproduction, or use of any material is strictly prohibited.
10. Privacy Policy
We respect your privacy and protect your personal data in accordance with applicable laws.
Please refer to our Privacy Policy for details on data usage and protection.
11. Limitation of Liability
MAHBAKH LUXE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid by the customer for the product in question.
12. Force Majeure
The company shall not be held liable for any delay or failure to fulfill obligations caused by circumstances beyond its control, including but not limited to natural disasters, war, strikes, or government restrictions.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.
14. Amendments
MAHBAKH LUXE reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website following such changes constitutes acceptance of the revised terms.